1. REGISTRATION & PAYMENT for INDIVIDUAL COURSES
a) The registration takes place by e-mail to email@example.com or by telephone.
b) The school confirms the registration and reserves a place in the course if there is still a free place.
c) At the same time, the school sets a deadline within which the fee must be paid into the school account.
d) After the payment has been received in due time, the school will send a confirmation and inform you that the place in the relevant course is now definitively secure.
e) If the fee is not paid on time, it is possible that the place will be passed on to another person.
f) If a course costs more than 200 € and the registration is done more than 4 weeks before the start of the course, a deposit of 100 € is sufficient. The remaining amount must then be transmitted to the school account at least 3 weeks before the start of the course.
g) Payment in instalments is not provided for individual courses.
2. REGISTRATION & PAYMENT for COURSE PACKAGES
a) Course packages are all summaries of individual courses within one registration that lead to a fee reduction compared to the sum of the individual prices.
b) Registration takes place by e-mail to firstname.lastname@example.org or by telephone.
c) The school confirms the registration, reserves one place each in the associated courses, as far as free places are available.
d) At the same time, the school sets a deadline within which the fee is to be paid to the school account.
e) After the payment has been received in due time, the school will send a confirmation and inform you that the places in the respective courses are now definitively secured.
f) If the fee is not paid on time, it is possible that the place will be passed on to another person.
g) If a registration for a so-called course package E, AG or B is more than 4 weeks before the start of the course, a deposit of 150 € is sufficient. The remaining amount must be credited to the school account no later than 3 weeks before the start of the courses.
h) If the total fee is paid before the start of the course or if payment is made immediately in case of late registration, the registered students contribute most to the planning security of the school and receive a significant discount compared to the installment payment.
3. COURSE PACKAGE E & REGULATIONS for the SUPPLEMENTARY COURSES
a) three registrations for the course package E result in the sum of exactly the amount of instruction that is necessary to complete a 3-year Shiatsu training if all 3 training levels, at least 1 supervision course, both final courses and otherwise different supplementary courses are included. This registration form is the cheapest option for the participants.
b) The advertised price of the course package E is only valid for concrete (course-related) registration of all 4 supplementary courses up to 2 weeks before the beginning of the course at the latest. If the registration takes place later than 2 weeks before the beginning of the first course, the price remains valid only if the concrete supplementary courses are registered at the same time. This regulation supports the planning security of both the school and the students. For each supplementary course there is a minimum number of participants and only when this has been reached is it clear that the course can take place.
c) each supplementary course not specifically registered within the above-mentioned time limit increases the fee by € 7.50.
d) The 4 supplementary courses must be selected from the current offer, which is online at the time of registration and is assigned to the same year as the assigned course package E in the chronological listing of the courses.
e) As an exception, up to 2 of the 4 supplementary courses can also be selected from the list for the next calendar year. However, this costs an additional €12.50 per course.
f) there is no entitlement to participation in the 4 selected supplementary courses if courses are fully booked at the time of registration or if courses are cancelled by the school because the minimum number of participants has not been reached. In these cases, other courses must be selected within 4 weeks at the latest.
g) Supplementary courses that have not been booked in the periods defined above will expire without a claim for partial reimbursement of the fee! Participants are responsible for their own registration.
4. PAYMENT by INSTALMENTS
a) Installment payment is possible especially for all so-called flat rates E, AG and B.
b) The number of instalments and the date of payment can be found in the course description for the respective course packages.
c) If you register more than 4 weeks before the start of the course, the first instalment must be transferred to the school account within the period set by the school, which is at least one week long. From the 2nd instalment onwards, payment is made as described in the respective course announcement under „Prices“.
d) In case of a registration after one or more installment payment dates have already expired, all due installments must be paid within one week.
e) In the case of individual packages of at least 80 lessons, payment by instalments is also possible. Upon request, the school will make an offer, whereby the number of installments will be adapted to the teaching period.
f) For 5 instalments or more, a standing order at the bank must be set up.
g) For formal reasons, it is unfortunately not possible to pay in instalments when registering with an education premium voucher (Bildungsprämiengutschein).
5. RETURN of REGISTRATIONS
A written revocation for registrations is possible before the beginning of the lessons at no cost within one week, if no payment or deposit has been made yet.
6. WITHDRAWAL, DEADLINES and WITHDRAWAL FEES
In case of withdrawal after registration, the following withdrawal and failure fees are due:
a) 30 € per course up to 3 weeks before the start of the course, for course packages 150 € respectively 200 € for registrations with early booking discount.
b) less than 3 weeks to 3 days before the start of the course the total amount up to a maximum of € 150
c) within a period of 3 days before the start of the course, the total amount up to a maximum of 300 €
d) if a substitute person is provided, only 30 € handling fee will be charged for individual courses, 80 € for flat rates. If the replacement person pays less, the difference must also be reimbursed.
e) From the beginning of the course or the course package or later, the complete course fee is due in case of cancellation. There will therefore be no repayment of any part of the fee.
f) In case of payment in instalments and a 4-week period of notice to the next regular payment date, the remaining instalments only have to be paid half.
g) Withdrawals of parts of a course package registration are not possible. Withdrawals are only valid in writing. The date of arrival at the school counts as the date of withdrawal.
a) Changes of booking must be requested in writing from the school management.
b) Requests for rebooking can be rejected by the school management for organizational reasons.
c) Approved rebookings from one supplementary course to another will cost a processing fee of 10 € per course if the rebooking request is made before the start of the course.
d) Approved transfers from one supplementary course to another will cost a processing and cancellation fee of 20 € per course if the application is submitted after the course has already started.
e) Further rebooking in connection with registrations for E-, AG- or B-course packages are not possible.
f) Rebookings are possible within the framework of individual packages, individual course registrations and special courses in Berlin, but only if they are applied for at least one week before the start of the course and if the new course begins no more than six months later.
Such changes cost 10 € per course.
g) If the fee for the course to be cancelled is lower than the fee for the rebooked course (this could also be more than one course!), the difference must be paid additionally.
h) If the fee of the course to be cancelled is higher than the fee of the rebooking course, there is no claim for repayment of the difference.
8. CANCELLATION of COURSES & OTHERS
In the event of illness or other special circumstances, teachers may be replaced or lesson dates postponed. If the number of participants is less than 8, courses can be combined or cancelled despite confirmation. Participants who do not agree to a postponement have the right to withdraw from the corresponding course free of charge respectively to a refund of the relative share of the costs.
9. TO BRING ALONG ARE:
Bring along to class: warm, loose, clean clothes (e.g. no smell of smoke), a fresh pair of socks (only used for class) and according to the duration of the course: food and drink for self-catering.
Further information is given in the announcement for certain courses.
10. PAYMENT REMINDERS
The first reminder for non-payment is free of charge. Each further reminder costs a fee of 10 €. From the expiry of the deadline for the 2nd reminder, an additional 4% default interest will be charged.
11. TRANSFER OF COURSE PLACES TO OTHERS
It is generally not possible to transfer course places to another person within the framework of course package registrations. If a written application is received at least 3 days before the start of the course, transfers in individual courses are possible with the approval of the school management. Said transfers cost a processing fee of 20 €. Discounts can only be transferred if the reason for the discount applies equally to the person to whom the discount was transferred. Otherwise, the difference must be paid additionally.
12. MAKE UP FOR MISSED COURSES
If a written apology is made before the start of the course, missed courses, provided they continue to be offered on a goodwill basis, can be made up free of charge within one year, provided that there is still room in the respective substitute course. Supervision courses are excluded from this regulation. In the case of full courses, a maximum of 2 persons can observe the contents of the course as an alternative. This goodwill arrangement means that in the case of supplementary courses, only the supplementary course with the same content can be made up for. The change from one supplementary course to another requires an approved rebooking. Missed courses that are not offered within a year, e.g. some supplementary courses, can be made up for at the next opportunity, even if it is only possible after the one-year period.
There is no claim that a missed course will take place again at all!
13. SUPERVISION COURSES
a) The supplementary course „Supervision“ is expressly excluded from all goodwill regulations if the teaching time of the course would have to be extended due to catching up.
b) Supervision courses require 2 x 2.5 hours for 4-6 participants, 3 x 2.5 hours for 7-9 participants and 4 x 2.5 hours for 10-12 participants. The school management can adjust the number of dates announced in the program according to these needs – even for a short time.
c) A rebooking into a supervision course is only possible if it is not the 4th, 7th or 10th registration for the course, because this would increase the costs for the school.